Grievance Redressal Process
  1. In case of any dispute/ grievance, request to first write to our Principal Officer whose details are given below. We would like to address your query/ grievance via mutual engagement.
    Name – Dhruvesh Sanghvi
  2. Mail – [email protected]
  3. Tel – 022-24043960
  4. You may also alternatively feel free to lodge a complaint with SEBI’s SCORES portal – https://scores.gov.in/scores/Welcome.html
  5. We, Investment Advisor, undertake to co-operate in redressing grievances of the client in respect of advisory services.
  6. The client and investment advisor shall refer any claims/ or disputes, to arbitration in accordance with the Arbitration and Conciliation Act, 1996.
Complaint Data

Data for the month ending July, 2023

 

 

Sr.No

Received From

Pending At the End of Last month

Received

Resolved*

Total Pending

Pending Complaints >3 months

Average Resolution time^ (In days)

1

Directly from Investors

0

0

N/A

0

0

N/A

2

SEBI (SCORES)s

0

0

N/A

0

0

N/A

3

Other Sources (If any)

0

0

N/A

0

0

N/A
 

Grand Total

0

0

N/A

0

0

N/A

^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Trend of monthly disposal of complaints

Sr.No. Month Carried forward from prev month Received Resolved* Pending#
1 Apr-23 0 0 N/A 0
2 May-23 0 0 N/A 0
3 Jun-23 0 0 N/A 0
4 Jul-23 0 0 N/A 0
5 Aug-23 0 0 N/A 0
6 Sep-23 0 0 N/A 0
7 Oct-23 0 0 N/A 0
8 Nov-23 0 0 N/A 0
9 Dec-23 0 0 N/A 0
10 Jan-24 0 0 N/A 0
11 Feb-24 0 0 N/A 0
12 Mar-24 0 0 N/A 0
  Grand Total 0 0 N/A 0

*Inclusive of complaints of previous months resolved in the current month.

#Inclusive of complaints pending as on the last day of the month.

Trend of annual disposal of complaints

Sr.No Year Carried forward from previous year Received Resolved* Pending#
1 2018-19 0 0 N/A 0
2 2019-20 0 0 N/A 0
3 2020-21 0 0 N/A 0
4 2021-22 0 0 N/A 0
5 2022-23 0 0 N/A 0
6 2023-24        
  Grand Total 0 0 N/A 0

*Inclusive of complaints of previous years resolved in the current year.
#Inclusive of complaints pending as on the last day of the year.

Disclosure with respect to compliance with Annual compliance audit requirement under Regulation 19(3) of SECURITIES AND EXCHANGE BOARD OF INDIA (INVESTMENT ADVISERS) REGULATIONS, 2013 for last and current financial year are as under :

 

Sr.No Financial Year Compliance Audit Status Remarks,If any
1 FY 2020-21 Conducted —
2 FY 2021-22 Conducted —
3